"It’s got a touchscreen. It’s got 187 flavor combinations. It’s the Way of the Future™.Unfortunately, these machines provide an awful user experience."
I was going to write a bunch of stuff about how awful the UI on the touchscreen Coca-Cola dispensers is, the Coke Freestyle, but a bit of googling found that Matt Swanson had pretty much said it all.
- Only one person can get a drink at a time
- It's not super clear how you get ice
- If you leave your cup in the position you get ice, you end up with soda all over your hand/side of your cup
- The touchscreen is laggy as all hell
Style over substance. A dispenser that could serve multiple people at once, be used one handed, and was extremely intuitive, replaced by a dispenser that serves one person at once, is confusing for most people, and generally requires two hands.
But it has more options. And a touchscreen.